Frequently asked questions

Have Questions?

We are here to help you and do our best to respond to your calls or emails within 48 hours. Plus, you can find most answers to your questions right on this page.

Therapy is a time for you to be heard, to have someone focus with you on your problems, goals, dreams, and needs. The therapy room may be the one place in your life where someone attends only to your words, your needs, and the steps required to help you meet your goals.

Our view is that therapy helps if you are willing to put in honest hard work both in therapy as well as in your time between sessions. The space between sessions is your “learning lab,” where you apply your new skills and strategies in real life.

This is a difficult question to answer. Everyone’s circumstances are unique to them and the length of time therapy can take to allow you to accomplish your goals depends on your desire for personal development, your commitment, and the factors that are driving you to seek therapy in the first place.

No. Texas psychologists do not prescribe medication. We are available to work with your primary care doctor or psychiatrist, with your permission of course. We also work actively with patients who choose to explore non-medication treatment for anxiety, depression, insomnia, and pain. That said, our providers are trained to determine when your symptoms are to a level of severity that a referral for medication evaluation is the best choice.

Maybe not, maybe so. While you are the expert on your life, talking with an objective professional can help you know whether you are seeing your situation with true clarity. You are encouraged to take advantage of our free 15-minute consultation to help you determine if you might benefit from therapy.

People seek therapy to get help from an objective, non-judgmental professional. The reasons for seeking therapy are as unique and diverse as the individuals who seek it, but typically people come to find assistance they haven’t found in other areas of their life, from family, clergy, friends, and other caring individuals.

Sure! While our providers are equipped to work on big problems, we also excel at helping you address temporary problems in living. In these cases, therapy is often provided in a brief and solution focused manner, helping you get back to your life quickly and effectively.

We understand that psychotherapy and psychological assessment represent a major investment. For this reason, we work to provide an exceptional experience to our patients so they will realize the value of their investment. Given that we value transparency in our work with patients, we encourage you to explore our fees for therapy and assessment.

Due to confidentiality concerns, we do not accept insurance. However, upon request we are happy to supply you with the information necessary for you to submit for out of network reimbursement. For more information, CLICK HERE.

Please notify your psychologist at least 48 hours in advance of the scheduled appointment or you will be charged the full cost of the session.

We are so glad and love to hear that you are dedicated to getting the most out of your sessions. Your active participation and dedication is crucial to your success. After all, we only see each other for one session a week. It’s the work you do outside of our sessions that will really help you see your personal growth and development.

North Texas Psychology is proud to offer treatment services that incorporate this technology. We have been very pleased with the initial results our patients have achieved and would be happy to discuss the possible appropriateness of incorporating this treatment modality in your care. 

If you would like to experience the Alpha-Stim technology, ask your psychologist for a free trial during your next therapy session. If you are not a current therapy patient, you can schedule a 30-minute appointment with Dr. Michael Morris, Coordinator of the Alternative and Complementary Services at North Texas Psychology.

Our founder Michael Morris is at the forefront of using modern microcurrent electrical stimulation in the practice of psychology. He trained with the developers of this technology and brought it into more common use through his experience successfully treating literally patients in North Texas.

You can rest assured that we have been well trained and can apply this amazing treatment to get the best possible results quickly and effectively.

For therapy, you pay at the time services are delivered. For assessments, unless other arrangements are made, you pay half up front and half at the feedback session, when you receive your report. We accept cash, check, health savings and flexible spending accounts, and all major credit cards (American Express, Discover, Mastercard, Visa).

Confidentiality is one of the most important aspects of therapy and psychological assessment. Successful therapy requires a high degree of trust with sensitive subject matter that is usually not discussed anywhere but the therapist’s office. Every therapist should provide a written copy of their confidential disclosure agreement, and you can expect that what you discuss in session will not be shared with anyone. This is called “Informed Consent”. Sometimes, however, you may want your therapist to share information or give an update to someone on your healthcare team (your physician, attorney, a separate mental health professional), but by law your therapist cannot release this information without obtaining your written permission.

However, state law and professional ethics require therapists to maintain confidentiality except for the following situations:

  • Suspected past or present abuse or neglect of children and elders to the authorities, including Child Protection and law enforcement, based on information provided by the client or collateral sources.
  • If the therapist has reason to suspect the client is in imminent danger of harming him/herself or someone else.

Then you will not have to talk about it, possibly not now, possibly not in the future. Our focus is to help you address current problems, and this can often be done with a current/future focus. If your provider feels strongly that something left unsaid is contributing to your current problems, then the provider will be honest and share this opinion. The decision to discuss or focus on this issue in therapy always remains your choice, and your decision will be respected and honored.

In our practice, therapy begins with one to three sessions of evaluation. During this time, you find whether or not there is a good “fit” in the relationship, while the therapist determines whether or not they have the knowledge and skills to best address your needs. Sometimes, at the end of the first few sessions, a referral may be necessary to a provider better equipped to meet your needs. If at any time in the therapy, your therapist believes further work is not going to be helpful, then they will inform you and help you explore next steps or other options. We want all of our patients to get better, whether with us, on their own, or with another provider or practice.

Schedule a free 15-minute phone or video consultation where our providers can learn more about your therapy or assessment needs.

For general, non-emergency contact, the best way to reach us is through our secure email or voicemail systems. Current patients have access to our Secure Patient Portal as well as the opportunity to use secure text messaging to communicate with their provider.

While evenings and weekends are not available for therapy clients, there are times when our office is available for psychological assessments outside of normal business hours.

After your free 15-minute phone consultation, the provider can schedule your initial session on the call. Once you are a patient, you can use our Secure Patient Portal to schedule, reschedule, or cancel appointments.

It is well established that the long-term solution to mental and emotional problems cannot be solved by medication alone. Medication helps to treat symptoms but does not solve problems. Our work together is designed to explore the root of the issue, dig deep into your behavior and teach strategies that can help you accomplish your personal and/or relational goals.

You can best achieve sustainable growth and a greater sense of well-being with an integrated approach to wellness. At your direction, we will work with your medical doctor to determine what is best for you. In some cases, a combination of medication and therapy is the right course of action.

The difference is between someone who can do something, and someone who has the training and experience to do that same thing professionally. A mental health professional can help you approach your situation in a new way– teach you new skills, gain different perspectives, listen to you without judgment or expectations, and help you listen to yourself. Furthermore, therapy is completely confidential. You won’t have to worry about others knowing your personal “business.” Lastly, if your situation provokes a great deal of negative emotion, if you’ve been confiding in a friend or family member, there is the risk that once you are feeling better you could start avoiding that person so you aren’t reminded of this difficult time in your life.

Because each person has different issues and goals for therapy, therapy will be different depending on the individual. Our providers tailor the therapeutic approach to your specific needs.

You will be evaluated by one of our licensed and highly trained psychologists, and they will also work with you during subsequent visits. Unlike some practices, where you see someone different each visit or work with trainees or masters-level psychometrists, we feel it is very important to develop a one-on-one relationship with you to maintain continuity of care.

Our office stocks the following supplies: electrode pads; replacement wires; conducting solution; probe tip covers.

Communications through our website or via email are not encrypted and are not necessarily secure. Use of email is for your convenience, and by using it, you assume associated risks. You hereby agree to hold North Texas Psychology and its doctors and affiliates harmless from any problems that arise from the use of non-secure means of communication. Email communication does not substitute for examination and evaluation by a psychologist. All potential or current patients are advised to visit a psychologist for definitive information, advice, or treatments.

North Texas Psychology 2019. All Rights Reserved.